Privacy Policy

MRO Performance golf  is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when

you:

Use our website

(www.mroperformancegolf.co.uk),

You make a booking on our website,

or you make enquiries on our website.

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Ensure you understand this policy in its entirety and take your time to read it.

MRO Performance golf as an indoor golf studio which enables you to play, practice and improve your golf technique and knowledge.

Our registered address is: 107 Vale Road, St Leonards On Sea, East Sussex, TN37 6PX

We collect information from you:

when you make a booking OR when you make an enquiry.

You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request.

When you make a booking:

MRO Performance golf  collects information such as:

name

e-mail address (used for booking confirmation and post-reservation feedback emails)

and billing information taken for deposits. 

telephone number

company name (for event / conference bookings)

Please get in contact if you would no longer like us to hold your records at info@mroperformancegolf.co.uk

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

Send you service emails (booking confirmation and post-reservation feedback).

Improve our products and services.

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf.  For example service providers (e.g. Simply book me for online bookings and third- party payment processors), that enable our site to fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

You may choose to restrict the collection or use of your personal information at any point.  

We only keep your personal data on our Trackman system for you to track your data visits and improvements. We also keep it in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

For bookings taken through Simply book me, your data will only be stored in the UK.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@mroperformancegolf.co.uk

You have a right to request a copy of the personal information that MRO Performance Golf holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@mroperformancegolf.co.uk

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):

We review our retention periods on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as it is set out in any relevant contract you hold with us.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies for the following purposes:

Authentication, personalisation and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.

Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.

Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie.

Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

MRO Performance Golf will occasionally update this Privacy Policy to reflect company and customer feedback. MRO Performance Golf encourages you to periodically review this statement to be informed of how MRO Performance Golf is protecting your information. This policy was last updated in Oct 2020.

MRO Performance Golf welcomes your comments regarding this Privacy Policy. If you believe that MRO Performance Golf has not adhered to this Privacy Policy, please contact Urban Golf at info@mroperformancegolf.co.uk We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.